Cancellation policy

PayLess Mobile Purchase Options Cancellation Policy

PayLess Mobile wireless plans purchased with recurring billing automatically renew each billing cycle until canceled.

You may cancel your recurring plan at any time before your next scheduled renewal by contacting us at support@paylessmobile.us. Once canceled, no additional recurring charges will be made.

Because PayLess Mobile service is prepaid, payments for a billing period that has already started are generally non-refundable and are not prorated, except where required by applicable law. Your service may remain active through the end of the period already paid for unless your telephone number is transferred to another carrier or the line is otherwise terminated.

If you are transferring your phone number to another carrier, do not cancel your PayLess Mobile service before the number transfer is completed. Canceling the line beforehand could cause you to lose your telephone number. When a number is successfully transferred out, the associated PayLess Mobile line will be closed.

Any applicable one-time activation fee is separate from the monthly service charge and is not refundable once activation has been completed, except where required by law.

For assistance with cancellations, number transfers, billing, or your account, contact:

PayLess Mobile
Email: support@paylessmobile.us
Website: www.paylessmobile.us